Privacy policy

Privacy Policy

Last updated: June 21, 2025

This privacy policy describes how support@aureleajewelry.com (hereinafter referred to as "we", "us", "our" or "the Website") collects, uses and shares your personal data when you visit our Website, use our services or otherwise contact us (collectively, the "Services"). "You" and "your" refer to any person whose data we process in accordance with this policy – whether as a customer, Website visitor or other user.

Please read this privacy policy carefully.

Changes to this privacy policy

We may update this statement from time to time to reflect changes in our practices or legal requirements. The most recent version will be published on our website and will include a new revision date.

Collection and use of personal data

Depending on the nature of your interaction with us, we collect different types of personal data. We use this data to communicate with you, to fulfill legal obligations, to improve our services, and to protect your security and our rights.

Data that you send us directly:

  • Contact details (name, address, telephone number, email)

  • Order details (billing and delivery address, payment confirmation)

  • Account information (username, password, security questions)

  • Customer service inquiries (content of your communication with us)

Data on the use of our website:

We automatically collect so-called "usage data", e.g. through cookies or pixels:

  • Device information, browser data, IP address, network connection

  • Interactions with our website or your account

Third-party data:

  • Payment service providers (e.g. card details, billing address)

  • Platforms like Shopify

  • Tracking data from advertising networks and analytics providers

Use of personal data

  • Provision of products and services: order processing, communication, returns, account management and delivery.

  • Marketing & Advertising: Sending emails, SMS messages or mail containing advertising content. Within the EU/EEA, this is done on the basis of Art. 6 (1) (f) GDPR.

  • Security & Fraud Prevention: Detection and prevention of fraudulent or illegal activities.

  • Customer service & improvement: Answering inquiries and optimizing our website and processes.

Cookies

We use cookies to operate our website and improve your user experience. Details about the cookies used by Shopify can be found here:
https://www.shopify.com/legal/cookies

You can disable cookies via your browser settings. However, this may limit the functionality of our website.

Disclosure of personal data

We may share data with:

  • Service providers (e.g., IT, payment processing, shipping, analytics)

  • Marketing and business partners (according to their privacy policies)

  • With your consent (e.g., social media login)

  • Group companies

  • Authorities, when required by law

  • In the context of a company transfer (e.g. merger or insolvency)

Categories of data shared:

  • Identifiers (e.g., name, email)

  • Business data (e.g. order information)

  • Usage data (e.g. IP address, browser behavior)

  • Location data (e.g., determined via IP address)

Links to third-party providers

Our website may contain links to other sites. We are not responsible for their privacy practices. Please check their policies independently.

Data from children

Our services are not intended for children. We do not knowingly collect data from individuals under the age of 16. If you, as a parent or guardian, discover that a child has submitted data to us, please contact us.

Security & Storage

No security measure is absolute. Please do not use insecure channels to transmit sensitive data. The storage period depends, among other things, on whether we need the data for contract fulfillment, compliance with legal obligations, or customer service.

Your rights

Depending on your place of residence, you may have the following rights:

  • Information about stored data

  • Deletion of your data

  • Correction of incorrect data

  • Data portability

  • Objection to advertising / disclosure / automated processing

  • Restriction of processing

  • Revocation of your consent

  • Right to lodge a complaint with data protection authorities

  • Opt-out via Global Privacy Control (GPC) signals

To exercise your rights, you can contact us via our website or by email. We may require proof of identity (e.g., your email address). Authorized representatives must present a power of attorney.

complaints

For questions or complaints, please contact us at:
support@aureleajewelry.com

If you are not satisfied with our response, you can contact the data protection authority responsible for your area. A list of European supervisory authorities can be found online.

International data transfers

Your data may also be stored and processed outside your country, including by our service providers. For transfers outside the EEA, we use standard contractual clauses or other recognized mechanisms in accordance with the GDPR.

contact

If you have any questions about this privacy policy or about exercising your rights, please write to us at:
support@aureleajewelry.com

Unless otherwise stated,  Aurelea is  the data controller of your personal data.